When I brought this up to my nail tech he rudely stated that we should have called ahead. That's about it.The second to last time I came in here I brought my minor sister, we were seated next to each other but started 45 minutes apart, meaning my pedicure was done before hers even began. I will start with the good: pedicure chairs in a separate and dim lighted area, a number of pedicure options which used to be reasonably priced. Before writing this I made sure to give them a few tries, as maybe some of my bad experiences were just flukes. I have been using this salon for pedicures for about a year and a half now and I must say that it was went down hill since then. Have also heard good things about the woman who works there but hear shes more for nails. So I guess it depends who you receive! Ill trust the man who I felt more respected by again. I received another male who took a lot more care with my hair and did an appropriate amount who continued to check in with me instead of standing back and making his own decision. My mum convinced me to try one more time and just get another person. It started well, the guy was very gentle and small then towards the end sort of looked at it and just went CHOP CHOP CHOP (im not being a dramatic customer im talking 2 fingers in length (t.wo fingers on top of each other not side by side!) ) and I just sat there frozen and didnt want to go back. HAIR SERVICE REVIEW So I've been there twice now purely for trims- the first time my mum came with me and it was explained to the guy cutting my hair I wanted a very tiny amount cut off as it has been a very long time since I trusted a hairdresser after another store absolutely ruining it. but in comparison to other people that work there, I've not really been ecstatic to have her! Read Less No massage with lotion on my hands either. Also, she removed a cuticle gadget from a sterile bag in her drawer and put it right back into the sterile bag and folded it over so it looked clean and unused. When it came to my nails, crap job! She didn't soak them or properly clean the nail beds up before applying my dip polish, and again, the polish/dip was seriously merging my skin and nails together. let me relax for a hot minute and i'll be on my way. I'm not a person who needs paraffin wax and hot stones. I've always gotten at least a 4-6 minute massage with the basic. she spent about 5 seconds scrubbing my heals, and really didn't massage my legs at all. However when I chose the basic pedicure, her demeanor changed. She took me the whole time which i was glad, I don't like being split for tip purposes. my nails were merged together with my skin and she was kind of rough. She didn't do an over the top job to where she was somebody I'd like to pick up again. The NEXT time I had her, she took me the whole visit, and kept saying, for me to ask for her next time I come in, nobody else. The next time I had her, she did the same thing. The establishment would have gotten 5/5 stars if it wasn't for Tami.The first time I had traci, she handed me off 1/2 way through because she clearly was more interested in a different client who just walked in. I like that they use a new plastic wrap inside the pedicure baths too! I've had andy, minnie, and a few other people and they're all excellent. So if you go, ask for anybody BUT TRACI.This place is a decent local nail salon with average prices and a HUGE selection of colors. I will never bring her here again and I hope the place loses business due to their unprofessionalism. I have already filed a dispute with my credit card company for the lack of service. Fast forward to today she has a very busy work schedule and noticed her nails were starting to chip, she went into the establishment and was not treated very nicely and was told that oh well if she didn’t like the work the will not fix it and will charge her regular price if she wants them redone, she tried to stand her ground and asked for a manager at which point she was asked to sit at a nail station and they attempted to fix one nail out of six and now they look even worse than when she came into the establishment to complain. So on 05-31-18 we went in and she had her usual non chip dip nails done as she told me everything seemed fine so I had no problem paying 40 for the service and 20 for a tip as she was happy. I have been taking my girlfriend here for about a year now on a weekly basis for a manicure or pedicure or both whichever she likes. I’m not one to normally complain about anything but this really got under my skin.
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